So what is a Managed Security Service Provider (MSSP)?

You may have heard of IT companies such as ourselves being referred to as an MSP or an MSSP and wondered what they were or how they could benefit your business. We talk you through it in more detail below.


A Managed Security Service Provider (MSSP) such as ourselves not only provides premium IT support services but a range of security solutions that we manage to keep your business protected, regardless of where your staff members are working.

As your IT partner, an MSSP can look after the day to day running of your IT infrastructure and security to alleviate the strain on IT teams, as well as free up crucial time the organisation needs grow your business. MSSPs are an efficient and cost-effective way to protect your data and IT Systems from compromise while reducing the complexity of the process. It also benefits from a simple per user / device monthly cost rather than large unforeseen IT spends.

What are the benefits?

  1. Your business is less reliant on out of the box services that may or may not be protecting you.
  2. A managed service means more involvement from human / AI to review and take action where needed.
  3. A strong focus on security and compliance versus traditional platform support.

Why have we made a big investment in our MSSP offering?

  1. We have seen a shift in customer demands and a move away from simply installing a system and fixing it when it breaks (IT Support / IT Reseller), to maintaining and managing it on a daily basis (MSP) to where we are now; businesses need us to do all of the above and keep them secure regardless of where they’re working (MSSP).
  2. We have seen a wholesale transition from on premises server-based networks to cloud / internet-based systems, shifting the IT responsibilities away from the business and more to service providers such as ourselves.

Does your business need an MSSP? Here are some questions you should be asking yourself:

  1. Is someone managing your IT security on a regular basis? If not, it’s a bit like having a CCTV system but no-one is checking that it actually works!
  2. How secure are your devices when they are out of the office?
  3. How secure are the platforms you use?

If you hesitated or are unsure about any of your answers to the questions above, then your business could definitely benefit from working with a company like Connect Systems. If you would like to discuss our Managed Service offerings, please get in touch with us here and we will be happy to help.

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