Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Connect Systems: Connect Systems is based in Chesham, Buckinghamshire, and was established in 1992 to provide professional IT services to the SMB marketplace. We specialise in SMB/SMEs, financial and education sectors. Connect Systems have been providing tailored outsourced IT services and consulting to the professional marketplace for over three decades, and we have built a strong client base, which we have achieved by understanding that first-rate service is essential to maintaining long-lasting working relationships. ## Sitemaps [XML Sitemap](https://connectsys.co.uk/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [Warning: Don’t fall for fake CAPTCHAs](https://connectsys.co.uk/warning-dont-fall-for-fake-captchas/) - [Improve Your Wi-Fi Performance with Our Audio Visual Experts](https://connectsys.co.uk/improve-your-wi-fi-performance-with-our-experts/) - [Windows Server 2016 End of Support – What You Need to Know](https://connectsys.co.uk/windows-server-2016-end-of-support-what-you-need-to-know/) - [Upgrade Your Meeting Rooms with our Audio Visual Experts](https://connectsys.co.uk/upgrade-your-meeting-rooms-with-expert-cabling-support/) - [Relying on Windows 10 extended support? Time to upgrade](https://connectsys.co.uk/relying-on-windows-10-extended-support-time-to-upgrade/) - [Professional CCTV Solutions Backed by Expert Cabling](https://connectsys.co.uk/professional-cctv-solutions-backed-by-expert-cabling/) - [Another good reason to enforce MFA](https://connectsys.co.uk/another-good-reason-to-enforce-mfa/) - [InVentry sign in solutions](https://connectsys.co.uk/inventry-sign-in-solutions-2/) - [Connect Systems Secure Access Service](https://connectsys.co.uk/secure-access-service/) - [International Women’s Day – Give To Gain](https://connectsys.co.uk/international-womens-day-give-to-gain/) - [Human Risk Management – why is it so important?](https://connectsys.co.uk/human-risk-management/) - [Safer Internet Day 2026: Smart tech, safe choices](https://connectsys.co.uk/safer-internet-day-2026/) - [Why weak passwords are still a big security risk](https://connectsys.co.uk/why-weak-passwords-are-still-a-big-security-risk/) - [Windows Security Hardening](https://connectsys.co.uk/windows-security-hardening/) - [80% of malware is powered by AI](https://connectsys.co.uk/80-of-malware-powered-by-ai/) - [Is your Managed Service Provider taking IT security seriously enough?](https://connectsys.co.uk/is-your-msp-taking-it-security-seriously/) - [We are ISO certified!](https://connectsys.co.uk/iso-certified/) - [Are you aware of these common scams?](https://connectsys.co.uk/are-you-aware-of-these-common-scams/) - [Microsoft Expands Token Protection](https://connectsys.co.uk/microsoft-expands-token-protection/) - [Are you aware of ChainLink phishing?](https://connectsys.co.uk/are-you-aware-of-chainlink-phishing/) - [VMware 7 End of Life](https://connectsys.co.uk/vmware-7-end-of-life/) - [Data breaches: the costs, causes and consequences](https://connectsys.co.uk/data-breaches-the-costs-causes-and-consequences/) - [Microsoft: Criminals can access your accounts without your password](https://connectsys.co.uk/microsoft-criminals-access-accountsrd/) - [The BEST protection against ransomware](https://connectsys.co.uk/the-best-protection-against-ransomware/) - [Emergency patch alert for major vulnerability within NetScaler](https://connectsys.co.uk/emergency-patch-alert-netscaler/) - [Did you know we have a team dedicated to Data Cabling, Power, WiFi and Audio Visual?](https://connectsys.co.uk/did-you-know-we-have-a-team-dedicated-to-data-cabling-power-wifi-and-audio-visual/) - [Scattered Spider targets retail sector in latest cyber attack](https://connectsys.co.uk/scattered-spider-targets-retail-sector-in-latest-cyber-attack/) - [Windows 10 End of Life October 2025 – Act Now!](https://connectsys.co.uk/windows-10-end-of-life-october-2025-act-now/) - [Celebrating our Cyber Essentials Plus certification](https://connectsys.co.uk/celebrating-our-cyber-essentials-plus-certification/) - [Good news! Microsoft 365 Price Reduction](https://connectsys.co.uk/good-news-microsoft-365-price-reduction/) - [International Data Privacy Day](https://connectsys.co.uk/data-privacy-day/) - [Connect Systems SIEM Service](https://connectsys.co.uk/connect-systems-siem-service/) - [Connect Systems provides free IT support to local school](https://connectsys.co.uk/connect-systems-provides-free-it-support-to-local-school/) - [Connect Systems pass ISO audit with flying colours](https://connectsys.co.uk/iso-audit-passed-with-flying-colours/) - [Patch alert issued for Veeam Backup and Replication software](https://connectsys.co.uk/patch-alert-issued-for-veeam-backup-and-replication-software/) - [Connect Systems 365 Security Management Service](https://connectsys.co.uk/connect-systems-365-security-management-service/) - [Microsoft CrowdStrike outage workaround](https://connectsys.co.uk/microsoft-crowdstrike-outage-workaround/) - [Connect Systems – Secure Access Service](https://connectsys.co.uk/connect-systems-secure-access-service/) - [Important update – VMware bought by Broadcom](https://connectsys.co.uk/important-update-vmware-bought-by-broadcom/) - [ISO 27001:2022 transition complete!](https://connectsys.co.uk/iso-270012022-transition-complete/) - [So what is a Managed Security Service Provider (MSSP)?](https://connectsys.co.uk/so-what-is-an-mssp/) - [Is your Disaster Recovery plan tried and tested?](https://connectsys.co.uk/is-your-disaster-recovery-plan-tried-and-tested/) - [We are proud to be a Wycombe Wanderers Community Partner](https://connectsys.co.uk/we-are-proud-to-be-a-wycombe-wanderers-community-partner/) - [Critical Security Vulnerability (10 CVSS Score) – Google](https://connectsys.co.uk/critical-security-vulnerability-10-cvss-score-google/) - [InVentry Sign-In Solutions](https://connectsys.co.uk/inventry-sign-in-solutions/) - [Citrix Netscaler Security issue](https://connectsys.co.uk/citrix-netscaler-security-issue/) - [Cloud-to-cloud backup](https://connectsys.co.uk/cloud-to-cloud-backup/) - [Critical Security Vulnerability (9.8 CVSS Score) – Microsoft Outlook / 365](https://connectsys.co.uk/critical-security-vulnerability-9-8-cvss-score-microsoft-outlook-365/) - [Critical Security Vulnerability – Veeam](https://connectsys.co.uk/critical-security-vulnerability-veeam/) - [UK schools hit by cyber criminals](https://connectsys.co.uk/uk-schools-hit-by-cyber-criminals/) ## Pages - [Anti-Slavery and Human Trafficking Policy](https://connectsys.co.uk/anti-slavery-and-human-trafficking-policy/): In addition to the above, as part of our contract with suppliers, we expect our suppliers to: - [Veeam ProPartner](https://connectsys.co.uk/it-management-support-services/partners/veeam-reseller-product-page/) - [Partners](https://connectsys.co.uk/it-management-support-services/partners/) - [Careers](https://connectsys.co.uk/careers/): We are always on the look out for talented, hard working and enthusiastic people to join to our team. If you think you have what it takes to be successful in the fast moving world of networking technologies, then please send your CV and covering letter, telling us why you think you would be a good addition to our team to careers@connectsys.co.uk. - [Job Applicant Privacy Notice](https://connectsys.co.uk/careers/jobapppn/): As part of any recruitment process, the organisation collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. - [Privacy Policy](https://connectsys.co.uk/privacy-policy/): Our Privacy Notice explains how we use your personal data: how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal data. - [Service Detail](https://connectsys.co.uk/service-detail/): Below is a list of some of the services we offer, however if you have a specific requirement please do not hesitate to get in touch! - [Accessibility](https://connectsys.co.uk/accessibility/): It is important to make web sites accessible to all users. Therefore this site has been designed to meet the Web Content Accessibility Guidelines 1.0. These guidelines are intended to make web content accessible to people with disabilities. This website has been developed to comply to a minimum of level A conformance of the Web Content Accessibility Guidelines, but also satisfies many other checkpoints laid out in the Guidelines for levels AA and AAA. You can change the size of text on this site by using your web browser settings. For example, in Internet Explorer you can set this by going to the menu View > Text Size or using the Zoom level at the bottom left of the status bar in Internet Explorer 7. In Mozilla Firefox this can be found under View > Text Size. - [Managed IT Services](https://connectsys.co.uk/it-management-support-services/): Here are some of the services we offer. - [Contact Us](https://connectsys.co.uk/contact-us/): If you have any questions please don't hesitate to get in touch. - [Sectors](https://connectsys.co.uk/sectors/): But we'll always take the time to understand your needs because we're dedicated to delivering reliable, cost effective solutions that work. - [News](https://connectsys.co.uk/news/) - [Case Studies](https://connectsys.co.uk/case-studies/) - [Our Story](https://connectsys.co.uk/about/) - [Home](https://connectsys.co.uk/) - [Terms](https://connectsys.co.uk/terms/): 1 Conditions of business - sale DEFINITIONS In these conditions the following terms shall have the following meanings. ”Company” means Connect Systems (a firm). ”Customer” means the customer of the company.”Contract” means any contract for the sale of Goods by the company to the customer.”Goods” means any goods forming the subject of this contract including parts and components of or materials incorporated in them. QUOTATION Quotations by the Company unless otherwise stated in them shall be open for acceptance in 30 days of the date of the quotation. EXISTENCE OF CONTRACT No Contract shall come into existence until either the Customer's order (however given) is accepted by the earliest ofthe Company's written acceptance,delivery of the Goods, andthe Company's invoice These conditions shall be incorporated in the Contract to the exclusion of any terms or conditions stipulated or referred to by the Customer. No variation or amendment of this Contract shall be valid unless in writing and signed by or on behalf of all parties. PRICES The prices for the Goods are ex works and exclude VAT. The Company shall have the right in respect of any uncompleted portion of the Contract to adjust its prices for any increase in the price of materials, parts, labour, transport, changes in work or delivery schedules or quantities or any other costs of any kind arising for any reason after the date of the Contract. Price clauses shall take effect on the date of service on the Customer of notice of the charge. PAYMENT Payment for the Goods shall be without discount of any kind in pounds sterling paid within 30 days of the date on the Company's invoice and in no circumstances shall the Customer be entitled to make any deduction or withhold payment for any reason at all. Without prejudice to any other rights of the Company (including the right to suspend any further installation) if the Customer fails to pay the invoice price by the due date the Customer shall not be allowed any discount given in that invoice or in any other way agreed and shall pay interest on any overdue amount from the date of which payment was due to that on which it is made (whether before or after judgment) on a daily basis at a rate of 4% p.a. over the base rate from time to time quoted by Barclays Bank plc and reimburse to the Company all costs and expenses (including legal costs) incurred in the collection of any overdue amount. TITLE For the purpose of section 12 of the Sale of Goods Act 1979 the Company shall transfer only such title or rights in respect of the Goods as the Company has and if the Goods are purchased from a third party shall transfer only such title or rights as that party had and has transferred to the Company. Notwithstanding the earlier passing of risk title in the Goods shall remain with the Company and shall not pass to the Customer until the amount due under the invoice for them or any other outstanding invoice for goods and/or services supplied by the Company to the Customer (including interest and costs) has been paid in full. Until title passes the Customer shall hold the Goods as bailee for the Company and shall store or mark them so that they can at all times be identified as the property of the Company The Company may at any time before title passes and without any liability to the Customerrepossess and dismantle and use or sell all or any of the Goods and by doing so terminate the Customer's right to use, sell or otherwise deal in them, andfor (that purpose or determining what if any Goods are held by the Customer and inspecting them) enter any premises of or occupied by the Customer. Until title passes the entire proceeds of sale of the Goods shall be held in trust for the Company and shall be held in a separate designated account and not mingled with other moneys or paid into any overdrawn bank account and shall be at all times identifiable as the Company's money. The Company may maintain an action for the price of any Goods notwithstanding that title in them has not passed to the Customer. RISK, DELIVERY AND PERFORMANCE The Goods are delivered to the Customer when the Company makes them available to the Customer at a delivery point agreed by the Company. Risk in the Goods passes when they are delivered to the Customer. The Company may at its discretion deliver the Goods by instalments in any sequence. Where the Goods are delivered by instalments, no default or failure by the Company in respect of any one or more instalments shall vitiate the Contract in respect of the Goods previously delivered or undelivered Goods. Any dates quoted by the Company for the delivery of the Goods are approximate only and shall not form part of the Contract and the Customer acknowledges that in the performance expected of the Company no regard has been paid to any quoted delivery dates. The Company shall not be liable for any penalty, loss, injury, damage or expense arising from any delay or failure in delivery or performance from any cause at all nor shall any such delay or failure entitle the Customer to refuse to accept any delivery or performance of or repudiate the Contract. CLAIMS NOTIFICATION Any claim for non delivery of any Goods shall be notified in writing by the Customer to the Company in 10 days of the date of the Company's invoice. Any claim that any Goods have been delivered damaged, are not of the correct quantity or do not comply with their description shall be notified by the Customer to the Company in 14 days of their delivery. Any alleged defect shall be notified by the Customer to the Company in 14 days of the delivery of the Goods or in the case of any defect which is not reasonably apparent on inspection in seven days of the defect coming to the Customer's attention and inany event within the warranty period given by the manufacturer. Any claim under this condition must be in writing and must contain full details of the claim including the part numbers of any allegedly defective Goods. The Company shall be afforded reasonable opportunity and facilities to investigate any claims made under this condition and the Customer shall if so requested in writing by the Company promptly return any Goods the subject of any claim and any packing materials securely packed and carriage paid to the Company for examination. The Company shall have no liability with regard to any claim in respect of which the Customer has not complied with the claims procedures in these conditions. SCOPE OF CONTRACT Under no circumstances shall the Company have any liability of whatever kind for: Any defects resulting from wear and tear, accident, improper use by the Customer or use by the Customer except in accordance with the instructions or advice of the Company or the manufacturer of any Goods or neglect or from any instructions or materials provided by the Customer; Any Goods which have been adjusted, modified or repaired except by the Company; The suitability of any Goods for any particular purpose or use under specific conditions whether or not the purpose or conditions were known or communicated to the Company; Any substitution by the Company of any materials or components not forming part of any specification of the Goods agreed in writing by the Company; Any descriptions, illustrations, specifications, figures as to performance, drawings and particulars of weights and dimensions submitted by the Company's contained in the Company's catalogues, price lists or elsewhere since they are merely intended torepresent a general idea of the Goods and not to form part of the Contract or be treated as representations; Any technical information, recommendations, statements or advice furnished by the Company its servants or agents not given in writing in response to a specific written request from the Customer before the Contract is made; or Any variations in the quantities or dimensions of any Goods or changes of their specifications or substitution of any materials or components, if the variation or substitution does not materially affect the characteristics of the Goods, and the substituted materials or components are of a quality equal or superior to those originally specified. If a sample of the Goods has been exhibited to and inspected by the Customer the Contract shall not constitute a sale by sample. EXTENT OF LIABILITY The Company shall have no liability to the Customer for any loss or damage of any nature arising from any breach of any express or implied warranty or condition of the Contract or any negligence, breach of statutory or other duty on the part of the Company or in any other way out of or in connection with the performance or purported performance of or failure to perform the Contract exceptfor death or personal injury resulting from the Company's negligence, andas expressly stated in these conditions. If the Company establishes that any Goods have not been delivered, have been delivered damaged, are not of the correct quantity or do not comply with their description the Comapny shall, at its option, replace with similar goods any Goods which are missing, lost or damaged or do not comply with their description, allow the Customer credit for their invoice value or repair any damaged Goods. If the Company establishes that any Goods are defective the Company shall, as its option, replace with similar goods or repair any defective Goods, allow the Customer credit for their invoice value or to the extent that the Goods are not of the Company's manufacture. The delivery of any repaired or replacement Goods shall be at the delivery point specified for the original Goods. Where the Company is liable in accordance with this condition in respect of only some or part of the Goods the Contract shall remain in full force and effect in respect of the other or other parts of the Goods and no set off or other claim shall be made by the Customer against or in respect of such other or other parts of the Goods. No claim against the Company shall be entertained for any defect arising from any design or specification provided or made by the Customer or if any adjustments, alterations or other work has been done to the Goods by any person except the Company. In no circumstances shall the liability of the Company to the Customer under this condition exceed the invoice value of the Goods. GENERAL The Customer shall not assign or (without first obtaining the Company's written consent) sub let this Contract in whole or in part and it shall be a condition of any such consent to any sub letting of this Contract that the Customer shall:ensure and be responsible for the compliance by any sub contractor with the terms of this Contract;include in the sub contract provisions consistent with these conditions for the benefit of and enforceable by the Company; andfurnish the Company with copies of any sub contract upon the Company's request at any time. The Company may at its discretion suspend or terminate the supply of any Goods if the Customer fails to make any payment when and as due or otherwise defaults in any of its obligations under the Contract or any other Agreement with the Company or becomes insolvent, has an administrative receiver appointed of its business or is compulsorily or voluntarily wound up or the Company bona fide believes that any of those events may occur, and in case of termination may forfeit any deposit paid. If the Goods are manufactured in accordance with any design or specification provided or made by the Customer the Customer shall compensate the Company in full on demand for all claims, expenses and liabilities of any nature in connection with them, including any claim, whether actual or alleged, that the design or specification infringes the rights of any third party. Except for any which is expressly agreed to be included in the Goods all tools, patterns, materials, drawings, specifications and other data provided by the Company shall remain its property and all technical information, patentable or unpatentable, copyright and registered designs arising from the execution of any orders shall become the property of the Company. The Customer shall not remove, alter, deface or tamper with any of the trade marks, names or numbers affixed to or marked on the Goods or allow any one else to do so. CONFIDENTIALITY The Customer shall not at any time whether before or after the termination of the Contract divulge or use any unpublished technical information deriving from the Company or any other confidential information in relation to the Company's affairs or business or method of carrying on business. FORCE MAJEURE The Company shall not be liable for any failure in the performance of any of its obligations under this document caused by factors outside its control. LAW AND JURISDICTION This Contract shall be governed by English law and the Customer consents to the exclusive jurisdiction of the English courts in all matters regarding it except to the extent that the Company invokes the jurisdiction of the courts of any other country. NOTICES Any notice given under this Contract shall be in writing and may be servedpersonally,by registered or recorded delivery mail,by telex or facsimile transmission (the latter confirmed by telex or post), orby any other means which any party specifies by notice to the others. Each party's address for the service of notice shall be its above mentioned address or such other address as it specifies by notice to the others. A notice shall be deemed to have been served:if it was served in person, at the time of service,if it was served by post, 48 hours after it was posted, andif it was served by telex or facsimile transmission, at the time of transmission. NON SOLICITATION Neither the Customer nor the Company shall during the term of the Agreement and for a period of 12 months thereafter solicit or entice away or endeavour to solicit or entice away from the other any employee who has worked under the Agreement without written consent of the other. ## Sectors - [Financial / investment](https://connectsys.co.uk/sectors/financial-investment/): Connect Systems have worked with financial services companies since 1992, so have a good understanding of the IT requirements, regulations and the specialist applications. - [Small and Medium Sized Businesses and Enterprises](https://connectsys.co.uk/sectors/small-and-medium-sized-businesses/): Experts in IT services and support for your Small to Medium sized Business or Enterprise. - [Education](https://connectsys.co.uk/sectors/it-support-for-schools/): For over a decade we have used our wealth of experience to design, install and support ICT networks for the education sector. ## Case Studies - [The Manor Preparatory School](https://connectsys.co.uk/case-studies/the-manor-preparatory-school/): Managed IT Support, Network Overhaul, Device Management, Strategic IT Planning - [AiQ Consulting](https://connectsys.co.uk/case-studies/aiq-consulting/): Enhancing IT Security for AiQ Consulting - [Principal Search](https://connectsys.co.uk/case-studies/principal-search-find-their-perfect-it-solution-with-connect-systems/): Principal Search find their perfect IT solution with Connect Systems - [St Michael’s Catholic Grammar School](https://connectsys.co.uk/case-studies/st-michaels-catholic-grammar-school/): Connect Systems set St Michael's on the road to IT success - [Directorbank Group](https://connectsys.co.uk/case-studies/directorbank-group/): Directorbank on cloud nine after successful upgrade with Connect Systems - [Credo Investment](https://connectsys.co.uk/case-studies/credo-investment/): Credo Group invest in IT with Connect Systems - [Pangbourne College](https://connectsys.co.uk/case-studies/pangbourne-college/): Connect Systems chosen by Pangbourne College to deliver their bright ICT future - [St Andrew’s Pangbourne](https://connectsys.co.uk/case-studies/st-andrews-pangbourne-school/): St Andrews Pangbourne top of the class with support from Connect Systems - [IPS Capital LLP](https://connectsys.co.uk/case-studies/ips-capital-llp/): Connect Systems take the IT pain away from IPS Capital - [The Purcell School](https://connectsys.co.uk/case-studies/purcell/): The Purcell School modernise and streamline their IT systems with support from Connect ## Services - [Remote and Proactive IT Support](https://connectsys.co.uk/service/remote-and-proactive-it-support/): We can be your outsourced IT department or work closely with your staff members to support your business - [Cloud solutions](https://connectsys.co.uk/service/cloud-solutions/): Moving your IT to the cloud, taking away the burden of managing a traditional IT system and giving your business the flexibility of the cloud - [Security](https://connectsys.co.uk/service/security/): Comprehensive protection against threats to your systems - [Hardware/software](https://connectsys.co.uk/service/hardware-software/): We work closely with a range of industry suppliers, to meet all of your hardware and software needs - [Online Backup and Disaster Recovery](https://connectsys.co.uk/service/online-backup-and-disaster-recovery/): A wide range of Disaster Recovery Solutions to fit your business Recovery Time Objective and budget - [Networking and WiFi](https://connectsys.co.uk/service/networking-and-wifi-2/): The backbone of your business applications, it must be reliable, speedy and flexible - [IT Roadmaps and Budgeting](https://connectsys.co.uk/service/it-roadmaps-and-budgeting/): Working with you to develop a clear 3 year IT strategy and budget - [Projects and Installations](https://connectsys.co.uk/service/projects-and-installations/): Coordination of all activities and parties, management of risks, timescales and budgets by an experienced project manager - [Electrical, Data and Audio Visual](https://connectsys.co.uk/service/electrical-data-and-audio-visual/): A dedicated cabling team to deliver premium quality solutions on time and on budget - [Classroom Solutions](https://connectsys.co.uk/service/classroom-solutions/): Innovative ICT solutions to enhance classroom capabilities - [Office Fit Outs and Moves](https://connectsys.co.uk/service/office-fit-outs-and-moves/): We have a wealth of experience with moving customers to a new office with minimal disruption, preparing a new office and refurbishing existing offices - [COVID-19 Secure](https://connectsys.co.uk/service/covid-19-secure/): Working with your business to make both your office COVID-19 secure and develop robust remote working strategies